2. What are cookies and associated technologies?
2.1 Cookies and tracking technology overview
Wherein we talk about cookies and tracking technology on our websites, we refer to: Cookies Flash Cookies Web Beacons Pixels Log files Other Technology
A cookie is a tiny file containing an identifier (which is a string of letters and numbers) that is stored on a user's browser and issued to your computer when you enter a website. It stores a small amount of information relating specifically to the client accessing the website. The cookie can be accessed by both the web server and the user's computer. The identifier is sent back to the server every time the browser requests a page from the server. Cookies can be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until a set expiry date, unless the user deletes it before the expiry date. A session cookie, however, will expire at the end of the session, when the user closes the web browser, Cookies are used for a wide range of purposes, such as identifying your computer's previous visits to a website, ascertaining the most popular features of a website or enabling a company to present specific information to users. Typically, cookies do not contain any information that would personally identify a user. However, personal information that we store about you may be linked to the information stored in and obtained from cookies. More information can be found in section 3. How you can control which cookies are set
2.1.2. Flash Cookies (Local Shared Objects)
A local shared object, sometimes called a "Flash cookie," is a data file that can be created on your computer by the sites you visit. They are most often used to enhance your web-browsing experience.
2.1.3. Web Beacons
To help us better manage content we employ web beacons in emails that we send to our subscribers. Web beacons are tiny graphics with a unique identifier and are used to track the online movements of internet users. Unlike cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on websites. We use them in our HTML-based emails to learn which emails have been opened by recipients enabling us to gauge the effectiveness of our marketing campaigns. You can opt-out of these emails by following the unsubscribe instructions within such marketing emails.
A pixel refers to the code that is placed on your computer in order to trigger a cookie. We may use this methodology to allow us to deliver more relevant messages to you.
2.1.5. Log files
We use log files to record events that occur on our websites. This may include, though not exclusively, the type, content or time of transaction made via your device. These audit trails allow us to analyse activities on our websites and are not intended to be human-readable.
2.1.6. Other technology
2.2. Cookies and tracking technologies used on this site - how we use them and why
2.2.2. Companies setting cookies on our website When you visit our website cookies set can be: "1st Party Cookies" - cookies that are set by the website domain (or belonging to a sub domain) of this website. "3rd Party Cookies" - cookies that are set by another website domain e.g.
2.2.3. Cookies: Classification We are categorising cookies set on the site by ourselves and our main technology partners into the following categories
Category 1: Strictly necessary cookies. These cookies are essential, as they enable you to move around a website and use its features, such as accessing secure areas. Without these cookies, services you've asked for (such as access to secure areas) can't be provided. These cookies don't gather information about you that can be used for marketing or remembering where you've been on the internet.
Category 2: Performance cookies. These cookies collect information about how you use a website, for example which pages you go to most often and if you get any error messages from certain pages. These cookies don't gather any information that would identify you. All information these cookies collect is anonymous and is only used to improve how our website works. These cookies are not used to target you with online advertising. Without these cookies we would be unable to learn how our website is performing or to make relevant improvements that could make your browsing experience better.
Category 3: Functionality cookies. These cookies allow a website to remember choices you make (such as your user name, language or the region you're in) and tailor the website to provide enhanced features and content for you. As an example, they can be used to remember log-in details, changes you've made to text size, font and other parts of pages that you can customise. They may also be used to provide services you've asked for such as watching a video or commenting on a blog. These cookies may be used to ensure that all our services and communications are relevant to you. The information these cookies collect cannot track your browsing activity on other websites. Without these cookies, a website cannot remember choices you've previously made or personalise your browsing experience.
Category 4: Targeting cookies or advertising cookies. These cookies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations such as advertisers. They do this in order to provide you with ads that are more relevant to you and your interests. Although these cookies can track your visits to other websites, they don't usually know who you are. Without these cookies, online advertisements you encounter will be less relevant to you and your interests.
2.2.4. Cookies set by URL We confirm the cookies we set regularly and will update this Cookies Policy as and when there are cookies to add or cookies that we no longer use which will be removed from this list.
2.2.5. Our main technology partners We work directly with a number of technology partners to maintain and support our website. We confirm the cookies they set regularly and will update this Cookies Policy as and when there are cookies to add or cookies that are no longer used which will be removed from this list.
2.2.6. External web services We may use a number of web services to display external content, for example, YouTube or similar. These could set cookies or track your activity anonymously – for full information you should read the privacy policies of these sites. The web services we use could change in the future.
2.3. Cookies and tracking technologies used on external sites
2.3.1. Cookies on Third party sites We may also set anonymous cookies on certain third party sites that we advertise on to identify you as having visited that site if you later visit our website, and will serve targeted advertising based on this information.
2.3.2. Third party Linked sites This website may also contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy notices and we cannot accept any responsibility or liability for their privacy practices. Your use of such websites is at your own risk and we encourage you to review the privacy notices on the sites you visit.
3. User control options - how you can control which cookies are set
3.2. Managing your Cookies
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Please note that if you do elect to disable your web browser’s ability to accept cookies, you may not be able to access or take advantage of many features of the service and some parts of the website may not work properly.
You can control how cookies are set within your browser settings. Find out more about Private Browsing" in Firefox "Incognito" Browsing and cookie settings in Chrome "InPrivate" Browsing and cookie settings in Internet Explorer 9 "Private Browsing" and cookie settings in Safari If you want to learn more about cookies, or how to control or delete them, you may also visit http://www.allaboutcookies.org You may also wish to review the guidance provided by the The Information Commissioner's Office https://ico.uk/for-the-public/online/cookies/
3.3. Managing your Preferences Do Not Track Signals
Do Not Track is a technology and policy proposal that enables users to opt out of tracking by websites they do not visit, including analytics services, advertising networks, and social platforms. Find out more about Do Not Track, for example on Mozilla https://www.mozilla.org/en-GB/firefox/dnt/ We do not currently respond to web browsers Do Not Track signals that provide a method to opt out of the collection information about visitors' activities on this website. We will continue to review Do Not Track and may adopt a standard once available. If we do so in the future, we will provide all relevant information in this policy.
Advertising Companies Our advertising partners will serve adverts they believe are most relevant to you, based on information about your visit to this and other websites. They may place cookies on your computer in order to do this. For more information about this type of online behavioural advertising please see: Advertising Standards Authority guide to Online Behavioural Adverts Your Online Choices website, tips and advice about Online Behavioural Adverts and opting-out can be found in the "Your Ad Choices" Google Ad networks - Opt out of interest-based ads by Google through Ads Settings
3.4. Managing your Cookies on this site
4. Contact Us
4.1. Contact Us